PASS - R.O.Writer Management Software
 
PASS - R.O.Writer Management Software
 
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Frequently Asked Questions

 

General Q's

  1. Is The Auto Log FREE?
  2. Can I make my vehicle information private?
  3. Can I make only my vehicle maintenance records private?
  4. I forgot my username
  5. I forgot my password
     
  6. How many vehicles can I track?
  7. How do I change my Username?

Profile Q's

  1. How do I customize my profile look?
  2. How can I place pictures/graphics on my profile?
  3. My videos seem to extend beyond the "box."
  4. I can't upload a video
  5. How do I add music or videos to my profile?
     
  6. Why can't I leave a profile or photo comment?
  7. How do I block a user?
  8. How do I un-block a user?
  9. How do I link my vehicle profile to MySpace, AIM or my email signature?
  10. How can I turn off my Challenge Record on my profile?
  11. How do I get badges on my profile?

Photo Q's

  1. I can't upload a photo
  2. I'm having Photo/Album issues
  3. How do I add a new album, re-name an album or delete an album?
  4. How do I transfer a photo to a different album?
  5. How do I add comments to my photos?

Friends Q's

  1. How can I block another user?
  2. How do I add a friend?
  3. How do I delete a friend?
  4. How do I change my top 4, 8, 12, 16...?
  5. How do I view my pending friend requests?

Challenges Q's

  1. How do I Challenge another vehicle?
  2. How can I turn off my Challenge Record on my profile?
  3. I need a comment so I can vote in a challenge.

Sweet 16 Q's

  1. How do I vote for a vehicle for the Sweet 16?
  2. How do I remove my vehicle from a particular Sweet 16 category?
  3. How do I clear all my Sweet 16 votes?
  4. I know I received a vote in a Sweet 16 category, why is it not showing up?

Maintenance Q's

  1. How can I add more than 30 maintenance invoices?
  2. How do I upload a maintenance invoice?

Miscellaneous Q's

  1. I just signed up, but can't log-in.
  2. How do I become the Front Cover Profile?
  3. How do I turn on/off email notifications?
  4. How do I suggest a new feature or site improvement to TheAutoLog.com?
  5. I can't get the "New Friends, New Messages, New Comments indicators " to stop flashing.
     
  6. How do I delete my account?
  7. I'm so frustrated about something on this site!
  8. How do I state who referred me or see who I referred?
  9. How to I turn on/off my "Online Now" status?
  10. I'm having problems posting in the forums.
 
 
 
 
  Signup FREE today!
 
If you can't find the answer to your question here.  Please Contact Alex.
 
Top 10 Activities
  1. Meet auto-enthusiasts
  2. Profile your ride
  3. Browse vehicle profiles
  4. Challenge other vehicles
  5. Connect with friends
  6. Form an auto group
  7. Build your AutoStats
  8. Maintain vehicle records
  9. Write in your Auto Blog
  10. Profile your business

Is The Auto Log FREE?

YES!  TheAutoLog.com provides all of it's current features for free.

Can I make my vehicle profile private?

YES!  To make your vehicle profile private (only viewable by you): Log-in and click on: "Customize Profile".  Next, choose the desired vehicle and click on "Profile Settings".  Simply change "Profile mode: Viewable" to "Profile mode: Private".  Press "Save Changes."

Can I make my vehicle maintenance records private?

YES!  Your maintenance records are defaulted to 'Private Mode' - only you can view them.  If you want others to be able to view your maintenance history (ie. a repair shop), Log-in and go to 'Maintenance Records' and click on "Maintenance Settings".  You'll now see an option to make your maintenance records public.

I forgot my username.

Click-here to fill out a quick form to retrieve your username.

I forgot my password.

Click-here to fill out a quick form to retrieve your password.

How many vehicles can I track?

You can keep track of up to 5 vehicles with TheAutoLog.  This could be raised in the future.

I can't upload a photo.

  1. Make sure your photo is 1.4MB or less.  For PCs, right click on your picture that is located on your computer and select on "Properties"- this will tell you the size.
  2. Make sure your picture is smaller than 1000px (width) by 1000px (height)
  3. Make sure your image is of type: ".jpg" or ".gif"- you can find this out on the image "Properties" window.
  4. Your file name can only have letters or numbers, no symbols allowed.
    If you are still having problems, Let us know

Make photo less than 1.4MB-
   A simple way to get your photo under 1.4MB, (that works most of the time), is to simply open your photo up in MS Paint.  Then simply "Save As" your photo with another name.  Saving in MS Paint should automatically reduce the size of your photo.  You can check the size of your photo (Windows users) by right clicking the photo and clicking on "Properties".

Make your photos width or height smaller-
   If you have MS Paint, open up your picture in there and choose "Stretch or Skew." Reduce the Stretch.  Another option is to use the free program PIXresizer.

How can I add more than 30 maintenance invoices?

If you really need the space, let us know and we'll give you as much as you need.

Why can't I leave a profile or picture comment?

You need to Log-in, and have at least 1 vehicle profile that is NOT set to private mode.  You can access your modes through "Profile Settings" located in 'Customize Profile.'  Also, you must be friends with that user.  To be friends, simply click on the "Add Friend" link located underneath a user's main vehicle picture.  If you still are having problems Let us know

How do I vote for a vehicle for the Sweet 16?

You must be logged into TheAutoLog.  To vote for a paticular vehicle, simply go to that vehicle's profile and under the main photo click on: 'Vote'

How do I upload a maintenance invoice?

You'll need to Log-in.  Go to 'Maintenance Records' and select "Upload maintenance record" for the vehicle of your choice.  Your invoice must be stored on you computer and be of type .jpg, .gif or .png.  Your invoice file can not be larger than 200KB.  You can reduce the size of your invoice file by using a program such as MS Paint.

How do I delete my account?

If you have an issue or problem please let us know.  Otherwise simply delete all your vehicles profiles.

How do I become the Front Cover Profile?

You can find the criteria for being selected as the Front Profile Cover here.

How do I link my vehicle profile to MySpace, AIM or my email signature?

Log-in.  Go to 'Customize Profile.'  Click on 'Post your profile on mySpace' for instructions.

How do I turn on/off email notifications?

Go to 'Account Settings' on the left navigation bar on most pages.

How can I place pictures/graphics on my profile?

You can learn how to add simple graphics and pictures to your profile here.

My videos seems to extend beyond the "box."

Try deleting the phrase: "<param" in the video code you paste (there should be no quotes around <param).  Make sure you don't delete: "<embed".

I just signed up, but can't log-in.

You need to click on the account activation link that was sent to via email.  If clicking the link doesn't work, copy and paste the ENTIRE link onto your browser.  You will receive a success message if done properly.  Remember to check your spam/junk folder as it might of been put there.  Also remember that if it's been more than three days since you signed up your account activation link will be invalid.  Simply sign back up again with the same email address, a new account activation link will be sent to you.  And no, we don't give out or sell your email address.

To request that an email confirmation be sent again, Click here.

I can't upload a video.

At this point, theAutoLog does not have the ability to let users upload videos and store them.  You're welcome to go to youtube.com or any similar site to upload your video and then copy and paste the code onto your AutoLogged profile.

Pretty much anywhere you see a website say "copy and paste this code to put this video on myspace" - that will work for theAutoLog.  Just copy the code, log into theAutoLog.com, and then click on "Customize Profile," located on the left navigation bar.  Select a vehicle, click "Add / Edit Details," and then paste the code in one of those boxes.

I can't get the "New Friends, New Messages, New Comments indicators " to stop flashing.

To stop the indicators from flashing, first click on the indicator.  For "New Friends" and "New Comments" be sure to either approve or deny each one.  For "New Messages" simply view your new message.  Once you approve or deny a comment or view a message, the respective indicator will stop flashing.

How do I block a user?

Blocking a user stops them from sending you messages, profile comments or picture comments.  To block a user, simply go to their vehicle profile and click on the link: "Block user."  This is located a few lines below their main picture.

I'm having Photo/Album issues

Here's how the photo albums work:  You can add 20 photos per album.  Once you've uploaded 20 photos to an album you will not have an option of uploading anymore more photos to that album.  You can have a total of 3 albums with 20 photos each for a total of 60 photos per vehicle.

How can I turn off my Challenge Record on my profile?

Click on 'Customize Profile' on the left navigation bar.  Next click on 'Profile Settings' for the desired vehicle.  Finally, choose between Public or Private in the drop down menu.

How do I Challenge another vehicle?

Simply go to a vehicle profile.  Click on the "Challenge" link located under the main profile picture.

How do I add music or videos to my profile?

Currently there is no way to use TheAutoLog.com to upload music or videos to your profile.  However, you are welcome to use sites such as projectplaylist.com and youtube.com to put music and videos on your profile.  Pretty much anywhere you see something on the web that says "Copy and paste this to put it on your myspace," you can copy and paste it onto you AutoLogged profile.

Once you have the code, go to "Customize Profile" on the left navigation bar and then click on "Add / Edit Details."  You can paste the music or video code in any of those boxes.

How do I change my Username?

Currently there is no way to change your Username.  We hope to have allow you to do that in the future.  If you really want to change your Username you will have to sign up for a new account.

How do I add a new album, re-name an album, or delete an album?

To add a new album, simply click on the circle and enter a new album name when you are uploading a photo.
 
To re-name or delete an album, click on "Edit/Upload Photos" located on the left navigation bar, and the make your choice.

How do I add a friend?

Log in, go to a vehicle profile, under the main profile photo click on 'Add Friend.'

How do I delete a friend?

Log in, click on 'Friends' on the left navgation bar, then click on 'Edit Friends.'

How do I change my top 4, 8, 12, 16...?

Log in, click on 'Friends' on the left navgation bar, then click on 'Change Top Friends.'

How do I view my pending friend requests?

Log in, click on 'Friends' on the left navgation bar, then click on 'Pending Requests.'

I need a comment so I can vote in a challenge.

Log in and post a bulletin to your friends, or leave a message in the Forum - New AutoLoggers or ask Alex

How do I suggest a new feature or site improvement to TheAutoLog.com?

It is generally known that TheAutoLog.com implements new features based on AutoLoggers requests.  To suggest a new feature or site improvement please submit it in the Forum - Site Suggestions.

I'm so frustrated about something on this site!

Please, let us know and we'll do as much as we can to help fix your frustration.

How do I remove my vehicle from a particular Sweet 16 category?

Go to the main Sweet 16 page, near the bottom of the page there is a link to do this.

How do I clear all my Sweet 16 votes?

Click on any vehicle profile, scroll down a bit and underneath "My Current Votes" there will be a link to "clear all my votes..."

I know I received a vote in a Sweet 16 category, why is it not showing up?

The Sweet 16 is updated every 24 hours, so it may take up to 24 hours for your vote to show up.

How do I state who referred me or see who I referred?

Go to "More Tools" on the left navigation bar.  Then click on "My Referral Stats."

How do I transfer a photo to a different album?

On the left navigation bar click on "Edit / Upload Photos."  Then click on your desired car and album.  Locate the photo you want to transfer and click on the link "Transfer Photo" above your desired photo.  Finally, select the album you want to transfer your vehicle to and press "Transfer."

Transferring photos to other albums DOES NOT DELETE your photo comments.

How do I add comments to my photos?

Go to the left navigation bar and click on "Edit / Upload Photos."  If necessary select the correct album.  Next scroll down and click on "Add Comments" located above the photo that you wish to add comments to.

How to I turn on/off my "Online Now" status?

Go to the left navigation bar and click on "My Account Settings."  Then select either "display" or "stealth" for online status and press "Save Changes."

How do I customize my profile look?

Go to the left navigation bar and click on "Customize Profile."  Then click on "Customize Profile Look."  From here you can change your background color or picture, change text and link size, color and style as well as a bunch of other things to make you profile unique.

I'm having problems posting in the forums.

Go to "My Account Settings" on the left navigation bar, select your new default profile and press Save Changes.
If you're getting a message like: "this vehicle has been deleted" you most likely deleted a vehicle profile at one time.

How do I get badges on my profile?

Check out this page to learn how to get badges for your profile.

How do I un-block a user?

On the left navigation bar go to "Friends" and then click on "Blocked List."


 
 
 
 
 
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